Using Requested by Locations

Using requested by locations will reduce the amount of time spent on input for frequently used charges and services

Update 7/21/2020
This feature is now available on our new TowLien product for all states!

 

Adding new requested by accounts

 

Using requested by accounts

 

Adding new requested by accounts

Setting up requested by locations can be accomplished in a few short steps

 

Start by logging into TowLien.com and select Account Settings 

TL_Settings

 

Select REQUESTED BY ACCOUNTS from the navigation bar

TL_Settings_nav-1

 

Select ADD A REQUESTED BY ACCOUNT

TL_Settings_RBA_Add

 

  1. Add the Account and Tow Authorized by names
    💡Adding a short code will attach the code assigned to your letters setup by this requested by account Example
  2. Set the Account Default Charge names and rates
    💡Select the red + to add additional lines
  3. Select Save

 

TL_Settings_RBA

Add as many requested by accounts as you need for quickly adding charges for frequently towed for accounts.  You can edit the charges at any time by selecting the name on the requested by accounts page.  

 

 

Using requested by accounts

Using the Requested by is completed on the Impound details screen.  

Select the account you would like to use for the selected vehicle under Tow Requested By
Areas with a star will be pre-selected from your account default settings⭐
See related:
Settings Default Charges
Settings Locations

 

TL_IDP1

✔️Areas that are pre-completed by selecting the Requested By Account ✔️

TL_IDP2

When you are finished select Submit Impound Details On your vehicle details page you will be given the option to view and mail your notification letters

 

Letter Short Code Example

TL_Letter_Example_Shortcode

 

If you have questions please email us at support@towlien.com

Thank you!