Using requested by locations will reduce the amount of time spent on input for frequently used charges and services
This feature is now available on our new TowLien product for all states!
Adding new requested by accounts
Setting up requested by locations can be accomplished in a few short steps
Start by logging into TowLien.com and select Account Settings
Select REQUESTED BY ACCOUNTS from the navigation bar
Select ADD A REQUESTED BY ACCOUNT
- Add the Account and Tow Authorized by names
💡Adding a short code will attach the code assigned to your letters setup by this requested by account Example
- Set the Account Default Charge names and rates
💡Select the red + to add additional lines
- Select Save
Add as many requested by accounts as you need for quickly adding charges for frequently towed for accounts. You can edit the charges at any time by selecting the name on the requested by accounts page.
Using requested by accounts
Using the Requested by is completed on the Impound details screen.
Select the account you would like to use for the selected vehicle under Tow Requested By
⭐Areas with a star will be pre-selected from your account default settings⭐
Settings Default Charges
✔️Areas that are pre-completed by selecting the Requested By Account ✔️
When you are finished select Submit Impound Details On your vehicle details page you will be given the option to view and mail your notification letters
Letter Short Code Example
If you have questions please email us at firstname.lastname@example.org